Click the Sign Up or Join button on the site, enter your email, create a password, and follow the steps to choose your subscription plan. Once checkout is complete, you can log in and start watching instantly.

On the sign-up page you’ll see our different plans (Base, High, Full). Choose the plan that fits you, complete payment, and your plan will be active right away.

You’re charged at checkout for your first billing period (for example, monthly). After that, your plan renews automatically on the same day each billing cycle unless you cancel.

Log into your account, go to Account or Billing, and look for Update payment method. From there you can add a new card and save it for future renewals.

Go to your Account page and open your Subscriptions section. From there you can switch plans (for example from Base to Full) or cancel auto-renew. Your access will usually remain active until the end of your current billing period.

First, make sure you’re logged in with the same email you used at checkout. If it still shows as “free” or “no plan”, grab a screenshot of your receipt and contact support so we can fix your access.

Try these steps:
– Refresh the page and try again.
– Close other apps or tabs using heavy internet.
– Switch from Wi-Fi to wired (or move closer to your router).
– If available, lower the quality setting in the player.

If nothing helps, send us your device, browser, and internet type so we can dig deeper.

You can watch on most modern browsers (Chrome, Safari, Edge, Firefox) on desktop or mobile. Many smart TVs can also access Chargd TV using their built-in browser or screen-casting from your phone or computer.

Check that you’re logged in, your subscription is active, and try:
– Hard refresh (Ctrl/Cmd + Shift + R).
– Trying a different browser.
– Disabling VPN/ad-blockers for the page.

If you still see an error message, screenshot it and send it to support.

Shows are grouped by Season (S1, S2, etc.) and episodes are labeled S1E1, S1E2, and so on. Many shows also have trailers or reunion specials that live in the same show collection.

Locked content usually means it’s part of our paid library. Make sure you’re logged in with an active plan that includes that show. If you think it should be open on your plan, reach out so we can check your access.

We add new content on a recurring basis. Keep an eye on the home page and featured banners to see the latest seasons, movies, and reality shows as they drop.

Use the Forgot password link on the login page, enter your email, and check your inbox (and spam folder) for the reset email. If you don’t receive anything within a few minutes, contact support and we’ll help you regain access.

First, close and reopen your browser, then try again. Make sure your phone’s software and browser are fully updated. If it still looks off, send us your device, browser, and screenshots so we can fix the issue.

This can sometimes happen if there’s a delay syncing your subscription. Log out and back in. If it still shows “free”, send us your email and proof of payment so we can activate it manually.

Use our contact form on the Contact page or email us at yo@chargd.tv (replace with your real support email). Include your account email, a short description of the issue, and any screenshots so we can help faster.

Response times can vary, but we aim to reply as quickly as possible during our normal support hours. If your issue is urgent (for example, you can’t access a paid plan), please mention “URGENT” in your subject line.